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Privacy Policy

What is this policy

Our company takes privacy seriously and we are committed to protecting it.

This policy explains when and why we collect personal information about you, how this information is used, the conditions under which it may be disclosed to others and how it is kept secure.
This is our main privacy policy. We may provide additional, specific privacy information to you as you interact with us in different ways (e.g. that we will only use certain information for specific purposes). To the extent that any of that information differs from what we say below, those specific statements will apply in those circumstances.
This policy may change from time to time so please check this page occasionally to ensure that you’re happy with any changes.
This policy was last updated on 22/05/2018.

Who are we

We are Dawling Ltd trading as J and J Drake. We are the data controller in relation to the processing activities described below. This means that we decide why and how your personal information is processed. Our registered address is - Registered Office 115c Milton Road, Cambridge CB4 1XE - S J Drake - VAT No: 855243912 Registered in England No: 5266145

How we collect your personal information

When you interact with us online, or by phone, email or otherwise, the categories of information that we collect about you are as follows: Personal information you give to us:
Via Corresponding with us by phone, email or otherwise.
and is provided entirely voluntarily.

The basic personal information we may ask for, or you may choose to give us, includes your name, your address, email address and phone number. We may retain details of any enquiry you make to us and records of any correspondence with us.

We will seek to minimise the information we ask for to that which is needed to perform the relevant service at the time.

How we use your personal information

The purposes for which we use your information and the legal basis under data protection laws on which we rely to do this are explained below.

To correspond with you in order to carry out the works to your property.

Where we store your personal information

This is stored on our computers and in our archived storage unit once the works have been completed.

How long do we keep your personal info?

We keep personal information for as long as necessary to ensure we can deliver our services to you.

We do not retain personal information in an identifiable format for longer than is necessary.

Accessing your personal information

Under data protection laws you have a legal right to ask to see a copy of the personal information that we hold about you. Such requests are called subject access requests.

If you would like to make a subject access request, please write to the address below…

You will also need to provide one form of identification and proof of your address, for example, driving licence, utility bill, and if appropriate, any particulars about the source or location of the information you are requesting.

Please write to - Lisa Charlton, J and J Drake Ltd, 24-25 Hall Barn Road Industrial Estate, Hall Barn Road, Isleham, Ely, Cambridgeshire, CB7 5RJ. Or via email to lisa@jandjdrake.co.uk

Further information about subject access requests can be found on the Information Commissioner's website https://ico.org.uk

We may not provide you with a copy of your personal information if this concerns other individuals or if we have another lawful reason to withhold that information.

Changes to this policy

We may review this policy from time to time and any changes will be notified by posting an updated version on our website. We recommend you regularly check for changes and review this policy whenever you visit our website. If you do not agree with any aspect of the updated policy you must immediately notify us and cease using our services

Contact us

Questions, comments and requests regarding this privacy policy are welcome. Please direct any queries about this policy or about the way we process your personal information to Lisa Charlton using the post and email details at:

Data Protection Officer, Lisa Charlton J and J Drake Ltd, 24-25 Hall Barn Road Industrial Estate, Hall Barn Road, Isleham, Ely, Cambridgeshire, CB7 5RJ.

Or via email to lisa@jandjdrake.co.uk. If you would prefer to speak to us by phone, please call Lisa Charlton on 01638 781567

J & J Drake has provided us with a helpful, reliable and professional service and we are really happy with their work

Mrs Hughes - Cambridge

© Copyright 2012. Dawling Ltd t/a J and J Drake. All rights reserved. Privacy Policy